Knowledgebase : PayClock Devices

* When mounting your FaceIn unit you will need to select a location that is _well lit_, _temperature controlled_ and _away from windows and doors_ that would cause glare to prevent environmental interference which would cause issues with the units cameras...
The fingerprint sensor on the CT72 is in constant human contact and tends to accumulate dust, grime and other foreign particles on the scanning device. With extensive usage, like any other electronic device a fingerprint sensor can get damaged. USING INDU...
Lathem Time Clock Manuals are available for download. Software manuals are also downloadable [http://kb.lathem.com/index.php?/Knowledgebase/Article/View/36/0/product-user-manuals-for-payclock-software-versions]. If a hard copy of the manual or the servic...
PayClock can communicate with some PayClock terminals through a serial connection. With the recent changes in computer manufacturing, many computers are no longer built with a serial port. Due to this change, Lathem offers a USB To Serial Adapter [1] t...
PayClock communicates with some terminals through a serial port. With the recent changes in computer manufacturing, many computers are no longer built with this connection. As a workaround, a USB To Serial adapter [1] is available to use with the termi...
Some TS100, PC50 and PC60 terminals communicate and receive power through the computers USB port. If the USB Root Hub power management option of ALLOW THE COMPUTER TO TURN OFF THIS DEVICE TO SAVE POWER is checked, the computer can power down the termin...
Lathem USB-Powered time clock terminals do not meet evaluation qualifications for Energy Star Testing. This is due to the terminals relying on the host computer in order to receive power. These clocks do not have their own external power supply. Review...
If employees try to punch and the terminal displays INVALID BADGE, this is a reminder that, even though the employee may be entered in the software, their information has not been sent to the terminal. Updating the terminal with the employee informatio...
When setting up employees in PayClock, badges are assigned. After badges are assigned, the terminal must be updated in order for employees to punch in/out. However, in PayClock Version 4 and 5, there may be an issue in the database where the PC100/PC40...
PC100 terminals communicate over Recommended Standard-232 Communications [1] or RS232, which uses a serial communications port on the back of a computer. The PC100 can also communicate over our Ethernet to Serial Adapter [2] to extend the clock communi...
The time on PayClock terminals is dependent on the computer where the PayClock Server is installed. The time on the computer must be accurate with a network server or to a reliable time source [1]. If the computer's time is off, the terminals time woul...
Some PayClock terminals communicate over Recommended Standard-232 Communications [1] or RS232, which uses a serial port. Those terminals include: * PC100 * PC400 * PC2000 * PC3500 Later model computers only come with USB ports and Pay...
PayClock communicates with PC100 an PC400 terminals through a serial port. In order to communicate with the terminal, the cable must be firmly plugged into the terminal as well as to the serial port on the computer. For PC100 terminals, Check to make...
In using PayClock EZ and PayClock Pro, PC100, PC400, PC2000 and PC3500 terminals can be used. In using these terminals, it may be necessary to perform a terminal recovery in order to bring punches from the terminal into the software. One example of doi...