At some point it may become necessary to remove employee mappings to QuickBooks. The most common reason for this is the employees were not matched correctly.
- Select Exports in the navigation list and then choose Manage Exports from the menu
- Select your QuickBooks Online export in the list.
- Select Manage > Remove Employee Mappings from the toolbar.
- Press the menu icon and choose Select All.
- Press Remove Employee Mapping.
- From the General tab click on the Sync data with QuickBooks link. Then match employees as needed.