PayClock PC600, PC700, & CT Time Clock Requirements for PayClock Online

These requirements must be in place in order for the PayClock PC & CT series clocks to communicate with the PayClock Online application

Requirements:

• Internet Connection: High Speed Broadband Connection Required!
• Network Interface: LAN Network connection with access to the internet.
• Network Switch: A Switch must be used for connections, not a Hub
• Power: 115vAC power outlet within 4 feet of the mounting location.

Note:  The PC700/CT series clocks connect directly to the internet and the PayClock Online servers.  The use of a Proxy Server is not supported. The PC700/CT series clocks must be configured with a valid subnet and gateway address to communicate with the internet.  The use of static IP addresses is highly recommended to help insure continuous connectivity to the online service.

PC600, PC700, & CT Time Clock

• Domains – The PC600, PC700, and CT series clocks use the following domains:
• payclock.com
• lathemonlineupdate.com
• terminal.payclocknet.com
• terminal.payclock.com

Note: These domains should be verified that they are not being blocked by any web filters or firewall settings or the PC700/CT series clocks may fail to see any available updates or communicate with PayClock servers.

• Ports:
  • The following ports are required and should be open to all data traffic coming in and going out

53   DNS (TCP/IP Port) – 208.67.222.222

80   Used by PC700/CT series clocks to access updates

123 UDP – NTP Traffic

443 (TCP/IP Port) – HTTPS Traffic

• The following site should also opened to traffic

Pool.ntp.org (Used for obtaining the date and time)

If your clocks need to point to a specific DNS Server, please contact our support department.

Public/Guest networks (such as hotel networks) should not be used to connect a PC700 or CT Series clock. Most Public/Guest networks require you to agree to and accept Terms of Service. Because of this, the PC700/CT Series clocks cannot connect to the Internet through Public/Guest networks.

The PC600, PC700, & CT Time Clocks utilize and only support TLS 1.0

Wireless Requirements:

In order for a PC700/CT Series clock with wireless capabilities to communicate with a wireless access point, the wireless access point is required to:

• Be of type IEEE 802.11b/g/n
• Use WEP, WPA or WPA2 security protocol