When using the www.SetupMyStamp.com website to program your LT5000 to print comment lines the file that you download to your USB drive has to be a specific type of filename in order for the unit to load it.
1. Make sure that the filename doesn’t have appended text. (ie, CIFSD000(1))
2. If filename is not CIFSD000, make sure the units DEVICE ID matches the filename.
Once the filename is in the correct name format the comments can be loading to the LT5000 by the USB thumb drive.