7500E Skips IN Or OUT Punches On The Timecard

Cause

Two or more employees have the same card number.

Solution

Since the 7500E tracks each card by the barcode in the lower left corner on the front side of the card, each barcode is encoded with the number printed in the top left corner (or top right corner, depending on the age of the timecards). If two employees have the same card number and one has clocked in for the day, when the second employee punches, it will enter a punch OUT for his card. Each employee must have a unique timecard within the pay period in order to prevent in or out punches being skipped.

Cause

The Max In Value is shorter than the actual shift worked.

Solution

The Max In Value can be adjusted to allow for longer work days. The Max In Value is defined as the longest period of time that a person can be clocked in to allow the 7500E to calculate the totals for a shift on one day. The default setting for Max In Value is 13:00 hours.

In order to properly identify missed punches, the Max In Value is used to pair punches for calculations. If the next punch following an IN punch exceeds the Max In Value, then it assumed that the employee forgot to punch OUT, and that next punch is printed an IN punch. The 7500E can be set to allow an employee to override the Max In Value to force the 7500E to make the punch an OUT punch by pressing the OUT button before inserting the time card. In order to force an OUT punch, the Override buttons must be enabled.

Cause

The Button Functions are set to Optional or Required and the incorrect IN or OUT was pressed.

Solution

If employees have the option or are required to press IN/OUT when punching, verify the Button Functions are properly set.