If the 5000E Plus Displays E-30 when inserting a timecard or document, the printer was not properly positioned before inserting the document. This could also occur when the ribbon is not seated correctly. The correct the problem:
1. Remove and reinsert the ribbon.
2. Press the push bar on the front of the time recorder.
3. Verify the time recorder's environment does not have excessive dust or other pollutants.
This should clear the E-30 error.
If the problem persists, either the sensor that detects the print head has malfunctioned or the print head's motor has malfunctioned. The time recorder must be repaired.