Support for all desktop software was discontinued in January 2018. This support article is still available for reference, but we are unable to provide live telephone support or online ticket support. This also includes downloads, unlock codes, and password resets. You can upgrade to PayClock Online and migrate all of your data in just minutes. PayClock Online is our current version which includes live telephone support. To learn more about upgrading to PayClock Online click here. |
The PayClock Version 6 Database can be backed up and restored from the Backup/Restore Data menu under the PayClock orb. To manually backup the database:
- Open PayClock Version 6.
- Click on the PayClock Orb
in the top left corner.
- Click Backup/Restore Data...
PayClock should close temporarily and the Database Assistant window should open. - In the Backup section, click the Save As button.
- Select a non-networked location for the backup file to be created.
By default the file will be automatically named. That name can be changed, if desired. - After the name and location are selected, click Save.
- Click the Backup button to create the backup. A confirmation message should display when completed.
- Click OK to the confirmation message.
PayClock should reopen after clicking Ok on the confirmation. The PayClock Version 6 Database can be scheduled to backup daily. It is recommended to backup the database to external media such as a Zip or Thumb Drive. Currently, the database cannot backed up to a network drive.
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