Access Denied On FR700 When Trying To Punch After Enrollment

After enrolling an employee on the FR700, it is possible to get No Authority and Denied messages when employees are trying to punch in and out. To correct the problem:

1. On the FR700, press Menu.
2. The Administrator's face must be read.
3. Press 6 - Auto Test.
4. Press 8 - Check SD Card.
5. If No SD appears on the display, locate the ScanDisk Card Slot on the back of the terminal, above the serial number sticker.
6. Press the ScanDisk Card to eject it from the slot.
7. Remove the card from the slot.
8. Reinsert the card into the slot.
9. Press the card into the slot until it locks into place.
10. Press 8 – Check SD Card

The FR700 should return with Check OK. If not, replace the ScanDisk card with a 2GB or 4GB card. For further assistance, contact our Technical Support Department at 404-691-1064.